Volunteer Program
Volunteer In-Service Work Areas
Med/Surgery
- Run errands: deliver patient mail, flowers, menus and newspapers, refresh water, stock department kitchens, etc.
- Perform tasks for other departments, such as: folding, bulk mailings, stuffing doctor mail boxes
Same Day Surgery
- Work closely with the nursing staff
- Provide information and refreshments to patients’ families and friends
- Assist patients with pre-op procedures
- Assist patients and staff in recovery room
Patient Care Pavilion
- Meets and greets family members and familiarizes them with Unit procedures
- Familiarizes families with location of services within the hospital (i.e. Café 101, telephones, restrooms & Gift Shop)
- Assists Nutrition Services, helping patients with menus and offering water and juice
- Assists patients with meals, TV, Video Program, reading material and other services that will enhance their stay
- Assists staff with answering phones, filing, ordering supplies, and other clerical duties
Emergency Department
- Welcomes and assists patients, offering a variety of services
- Facilitates as liaison between staff, patient and family members
- Stocks treatment rooms, cleans waiting room and replenishes magazines, runs errands, and assists staff where needed
Critical Care Unit
- Meets and greet families and familiarizes them with CCU procedures and the Chaplaincy Program
- Familiarizes families with location of services within the hospital (i.e. Café 101, telephones, restrooms & Gift Shop)
- Maintains a comfortable and attractive environment in the Family Waiting Room
- Assists with patient room preparation
- Assists staff with assembly of charts and departmental packets
Nutrition Services
- Assists with menu distribution and collection
- Serves and collects patient’s meal trays
- Offers a cart service of beverages to patients
- Assists patients with meals, when needed
- Restocks nutrition centers throughout the hospital
Gift Shop
- Assists customers with purchases
- Operates cash register and credit card machine
- Assists with inventory, pricing and display
- Gift wrapping
Information Desk
- Greets patients and visitors, directs people to the correct departments, answers questions and escorts those who require it. Morning and afternoon shifts are available.
- Assists with preparing hospital-related mailings and other clerical tasks
- Accepts and arranges delivery of flowers and mail
- Assists patients with Video Program
- Maintains a comfortable, pleasant environment in the atrium
Medical Library
- Assists librarians with in-depth research relating to diagnosis or disease by using reference material and on-line resources, which may be requested by our patients, staff or community
Medical Records
- Assists staff with computer data entry
- Assists with preparation of bulk mailings
- Assists with photocopying, faxing, filing, etc.
- Answer telephones and take messages
Fundraising
Active members participate in annual fundraising efforts that have raised more than $100,000 since 1960. Funds benefit patient care, and provide scholarships to local young people who are pursuing health care careers.
Fundraisers:
- Tree of Lights Celebration
- Bake Sales
- Foral Design Event
Volunteers can work in any of the service areas based on their individual interests. To become a volunteer at Novato Community Hospital call (415) 209-1319. We look forward to hearing from you.
